Frequently Asked Questions

Why should I get massage therapy?
Massage Therapy is for everyone.
If you have a specific injury or musculoskeletal dysfunction, if you are tired and stressed, or if you just want to maintain good health, a massage is for you.  At Moorooka Therapeutic Massage, we cater for all ages, all levels of pain and a number of musculoskeletal dysfunctions.  If you have an ache or pain, injury or dysfunction, or just want to keep your body in peak condition, give us a call.

Do I need to do anything to prepare for my massage?
We suggest that you have eaten something within 3 hours prior to your appointment, particularly if you experience low blood sugar or low blood pressure. We also ask that you arrive a few minutes early for your initial appointment, to allow time to complete our health information form.
What should I expect for my first massage visit?
We will go through the information provided on your health information form and discuss any issues you may have and discuss your treatment options.   After the initial discussion, you will be afforded some privacy to disrobe and lay on the table (under a bath sheet).

Do I need to undress completely?
The choice is yours to disrobe to your level of comfort. However, for at least the initial assessment, for men it is recommended you wear a boxer brief or similar, while for women, a sports bra or similar, with a bikini brief or bike short is recommended.  You will be draped at all times to ensure that you feel safe and secure.

What type of treatment should I have?
It depends on why you are having a massage.  If it is your first massage you may wish a general relaxation style with some deep tissue work. Or you might have a problem with a specific muscle which you would like to deal with.  You can discuss the options with the therapist during your initial assessment or by phone when you make your appointment.

Will the massage be painful?
People tend to think that massage has to be hard and painful to be effective. This is not always the case. Muscles that are tight and in spasm often contract more with hard pressure. Massage can be deep without being excruciating, provided the superficial muscles are warmed up using specific techniques to encourage muscles to relax. We are always guided by you to ensure you are completely comfortable and happy with the outcome.





What if I have an injury or illness?
Some conditions mean that you should not be massaged at all, or that a specific area of your body needs to be avoided. Other conditions can benefit from massage. Please discuss your injury or illness with the therapist at your initial appointment or you can phone and speak to the therapist prior to coming in for your massage.

How long will a massage treatment last?
Treatment sessions are:
30 minutes
1 hour
1and a half hour
2 hour.
You can choose between any of the above.  An average session lasts an hour.

What happens after the massage?

Sometimes you can feel lightheaded directly after a massage, so we provide cold water to drink.  This helps to raise your blood pressure, which can drop considerably when you are lying down for any length of time. You may also feel sore the next day, particularly when specific areas have been focussed upon (such as the shoulders or the legs).  It is important to drink plenty of water and take it easy.

Can I get a Health Fund Rebate?
Yes, as long as your Health Fund includes Remedial Therapy in your Extras cover. This can easily be checked online or with a phone call to your Health Fund.

Do you have an EFTPOS facility available?
Yes, we also have HICAPS, which allows to claim your private health insurance rebate directly and pay only the gap.

Do you offer Concession Rates?
Yes, on presentation of a current Student, Pension, Disability and DVA Concession card.

Will I be charged if I cancel my Appointment?
Our cancellation policy is 12 hours notice. If you don't provide at least 12 hours notice, we reserve the right to charge you 50% of the booking fee.

Do you have gift vouchers?
Yes, we can arrange a gift voucher tailored exclusively for your requirements.  We can also arrange postage to you or your nominated recipient.
Gift Voucher We can help you with Payment